Our Insurance Claim Process

At Reeder Roofing, we understand how overwhelming dealing with roof damage and insurance claims can be. That’s why we’ve developed a comprehensive process to guide you from the moment you discover damage to completing the necessary repairs. Here’s what you can expect when you work with us:

Step 1: Free, Comprehensive Roof Inspection

When you suspect roof damage, the first step is a free, detailed roof inspection. Our experienced team thoroughly evaluates your roof, checking for visible and hidden damage caused by storms, wind, hail, or other issues. We understand that roof damage can be subtle, and that’s why our inspections are exhaustive. This step ensures that nothing is overlooked, and we’ll explain the findings clearly so you know exactly what’s happening with your roof.

Step 2: Detailed Documentation of Damage

Insurance companies require thorough documentation to approve a claim. Reeder Roofing provides you with a complete damage report, including photographs, videos, and a written summary of the issues. We take the time to explain the extent of the damage and prepare all the information necessary for filing your claim. Having accurate documentation upfront helps avoid delays and gives you the best chance of approval.

Step 3: Assistance with Filing the Insurance Claim

Filing an insurance claim can be confusing, especially if you’ve never done it before. We’ll help you through the entire process, from filling out forms to submitting the required documents to your insurance provider. We make sure that your claim is complete and accurate, which can speed up the approval process. Our goal is to make filing your claim as simple and stress-free as possible for you.

Step 4: Coordinating with Your Insurance Adjuster

Once your claim is filed, your insurance company will likely send an adjuster to assess the damage. This step is crucial because the adjuster’s report heavily influences your claim approval and the payout amount. At Reeder Roofing, we coordinate with the insurance adjuster to ensure they see all areas of damage. Our team will be present during the adjuster’s visit to answer questions, point out issues, and make sure no part of the damage is missed or underreported.

Step 5: Repair or Roof Replacement

Once your insurance claim is approved, we’ll start the repair or replacement process immediately. Whether it’s repairing a small section of your roof or replacing the entire structure, our team uses high-quality materials and professional workmanship to ensure your roof is restored to top condition. We’ll communicate with you throughout the process to make sure you’re satisfied with the progress, and we always ensure that work is completed efficiently and to the highest standards.

Step 6: Post-Repair Inspection & Finalization

After the work is complete, we conduct a final inspection to make sure everything is perfect. We take pride in our work, and we’ll ensure that your roof meets both our standards and yours. Once you’re fully satisfied, we’ll provide all the necessary documentation to close out your insurance claim. We also offer tips on how to maintain your roof and avoid future issues.